Contact
Contact Onsite Generator Repairs
The quickest way to reach us is to call or WhatsApp 076 434 7292, at any hour of the day or night. You can also email us or send the form below. We arrive within 1–2 hours, usually within 1 hour, and we offer free callouts and quotations.
Talk to us directly
- Hours
- Open 24 hours, 7 days a week
- Service area
- All of Gauteng: Johannesburg, Pretoria & Centurion, Ekurhuleni / East Rand, West Rand and Vaal Triangle / Sedibeng. See service areas
- It helps to tell us
- Where the generator is (suburb or town)
- Make, model and size (kVA) from the rating plate
- What it is doing, and any alarm text on the controller
- Whether it is a standby set with automatic changeover or a portable unit
Request a technician or a free quotation
Free callouts and quotations.
What to expect
What happens after you contact us
- 01
We talk it through
We ask where the generator is, what it is doing and what the controller screen shows, and tell you whether to switch it off in the meantime. Photos or a short video on WhatsApp help us bring the right parts.
- 02
A technician comes to you
For a breakdown, we arrive within 1–2 hours, usually within 1 hour. For a service or a maintenance visit, we agree a time that suits you.
- 03
We find the fault and quote
The technician diagnoses the fault where the generator stands and explains what has failed. The quotation is free, and no work starts until you accept it. See what affects the cost of a repair.
- 04
We fix it and test it
Wherever we can, we repair the generator where it stands. It is tested before we leave, under load where the site allows, and our work carries a one-year warranty.

Service area
Where we work in Gauteng
- JohannesburgIncluding Sandton, Randburg, Roodepoort, Midrand, Fourways, Soweto
- Pretoria & CenturionIncluding Pretoria East, Menlyn, Hatfield, Pretoria North, Montana, Akasia
- Ekurhuleni / East RandIncluding Kempton Park, Boksburg, Benoni, Germiston, Alberton, Edenvale, Springs
- West RandIncluding Krugersdorp, Randfontein, Westonaria, Carletonville, Muldersdrift
- Vaal Triangle / SedibengIncluding Vereeniging, Vanderbijlpark, Meyerton
- All service areasEvery region, town and suburb we cover
FAQ
Questions about getting in touch
Should I call, WhatsApp or use the form?
Call for anything urgent, so we can talk you through it straight away. WhatsApp is best when you want to send photos or a video of the fault. The form and email suit requests that can wait, such as booking a service or asking for a maintenance quotation.
Which photos are the most useful?
The rating plate or model label (make, model and kVA), the controller screen showing any alarm, and the space around the generator if access is tight. A short video helps with noises, smoke, or an engine that hunts or surges.
Can I book a service rather than a repair?
Yes. Tell us the make, model and hour-meter reading and when it was last serviced, and we will agree a time. Generator servicing explains what a service covers, and maintenance plans cover regular visits for homes, estates and businesses.
Can I reach you at night or over the weekend?
Yes. We are open 24 hours, 7 days a week, so you can call at any hour. For a generator that has failed during load shedding or a power cut, call rather than send the form.
